Privacy Policy
Effective Date: December 1st, 2025
Montana Smokes LLC (“we,” “us,” or “our”) operates the website montanasmokes.com (the “Website”) and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website, purchase products (including our premium hemp pre-rolls, apparel such as hats and shirts, and related items), or engage with our services, including same-day delivery in the Asheville, NC area. By using the Website, you consent to the practices described in this policy.
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Website. We may update this policy from time to time, and your continued use after changes constitutes acceptance of those updates.
1. Information We Collect
We collect information that you provide directly to us, as well as information collected automatically, to enhance your experience and fulfill your orders.
Personal Information You Provide: When you place an order, create an account (if applicable), sign up for newsletters, contact us, or participate in promotions, we may collect: Contact details: Name, email address, phone number, and mailing address (essential for delivery, especially in the Asheville area).
Payment information: Credit card details, billing address, or other payment methods (processed securely via third-party providers; we do not store full payment card numbers).
Order details: Product preferences, delivery instructions, and any communications related to your purchase.
Demographic information: Age verification (as our products are intended for adults 21+ in compliance with applicable laws).
Other voluntarily provided data: Feedback, reviews, or inquiries.
Automatically Collected Information: As you navigate the Website, we use technologies like cookies and web beacons to gather: Usage data: IP address, browser type, device information, pages visited, time spent on pages, and referral sources.
Location data: Approximate location based on IP (to facilitate local delivery options).
Analytics: Interaction patterns to improve site functionality.
We do not intentionally collect information from individuals under 21 years of age. If we learn we have collected such information, we will delete it promptly.
2. How We Use Your Information
We use the collected information to provide, maintain, and improve our services, ensuring a classy, minimalist experience aligned with our premium hemp products.
To process and fulfill orders, including payment processing, shipping, and delivery.
To communicate with you: Sending order confirmations, updates, promotional offers, or responses to inquiries.
To personalize your experience: Recommending products like our hand-rolled hemp pre-rolls or vibe-inspired apparel.
For analytics and improvement: Understanding user behavior to enhance the Website and product offerings.
For legal compliance: Verifying age, preventing fraud, and adhering to regulations under the 2018 Farm Bill (ensuring all products contain less than 0.3% delta-9 THC).
For marketing: With your consent, sending newsletters about new arrivals or local events in Asheville, NC.
3. Sharing Your Information
We respect your privacy and do not sell your personal information. We may share data only in these limited circumstances:
With service providers: Third-party vendors for payment processing (e.g., Stripe or PayPal), shipping (e.g., USPS or local couriers), email marketing (e.g., Mailchimp), and analytics (e.g., Google Analytics). These partners are contractually obligated to protect your data.
For legal reasons: If required by law, subpoena, or to protect our rights, safety, or property.
In business transfers: If Montana Smokes LLC is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
With your consent: For any other purpose you explicitly approve.
4. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, or alteration. For example, we use SSL encryption for transactions and secure servers for data storage. However, no system is entirely foolproof, so we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.
5. Cookies and Tracking Technologies
We use cookies (small text files stored on your device) for essential functions like maintaining your shopping cart, as well as for analytics and advertising. You can manage cookie preferences through your browser settings, but disabling them may limit Website functionality. We may use tools like Google Analytics, which collects anonymized data—review their policies for opt-out options.
6. Your Privacy Rights
Depending on your location, you may have rights under laws like the California Consumer Privacy Act (CCPA):
Access: Request details about the personal information we hold about you.
Deletion: Ask us to delete your data (subject to legal exceptions).
Opt-out: From sales of personal information (though we do not sell data).
Non-discrimination: We won’t penalize you for exercising rights.
To exercise these rights, contact us at MontanaSmokesLLC@gmail.com. We will respond within applicable timeframes and may require identity verification.
For California residents: Under CCPA, you have the right to know categories of information collected, sources, purposes, and third parties shared with. Contact us for a “Do Not Sell My Personal Information” request (though, again, we don’t sell).
7. Third-Party Links
Our Website may contain links to external sites (e.g., payment processors). We are not responsible for their privacy practices—review their policies separately.
8. Children’s Privacy
Our products and Website are not intended for individuals under 21. We do not knowingly collect data from minors.
9. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will post the revised version on the Website with an updated effective date. Check periodically for updates.
10. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Montana Smokes LLC
Email: MontanaSmokesLLC@Gmail.com
Phone: +1 (828) 800-1078
